Customer Reviews

Customer Reviews

See what our customers have to say about Orwell Motors!

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Royce Rolls treatment! I looked up AA Approved Used Cars and found Orwell Motors and I am so glad I did. Being recently widowed and looking at changing my room I felt quite vulnerable and couldn’t thank them enough. No pressure what so ever and extremely helpful. This is obviously a family business and I drove away in my new car today feeling like a distant relative! I actually drove away feeling like I’d ripped them off – restored my faith in good ole fashioned values – a rate thing these days. Can’t praise them enough

The whole buying experience was fantastic – from my initial conversation with this long established, family-run business which inspired confidence, to seeing the car prepared to such a high standard and exactly as described. All the paperwork and vehicle history was spot on and I was looked after in an exceptionally friendly and efficient way throughout. My 900 mile round trip was well worth the effort and the team at Orwell Motors made the whole process extremely enjoyable. I would recommend them to anyone without hesitation.

Orwell Motors.. simply the best
Second purchase from Stan and the team. Excellent service as usual. professional, genuine people who are the best in the business. If your looking for a used car make this garage your first stop.

Bought a silver ix35 in September and was such an easy experience that I decided to write this review. All the staff were really friendly and dealt with craig who was great to deal with. The process was really simple, good offer for my car, the car I purchased was a great price and all done quickly and with no pressure. Was much more of am enjoyable experience than dealing with large franchises. love the car I bought and would definitely deal with them again

Just purchased my new car this week, abosolutely love it, i have to thank Ewan Ross for all his help, this is the 3rd car i have bought from Orwell Motors and i have dealt with Ewan everytime, pop in and see him, highly recommended and i will definately be back

Having looked at all the large garages in the area i couldnt find the car i was looking for – They were either too pricey or they offered an insulting price for my car as a trade in and a resigned myself to the fact that i would have to travel down South. Howver, when i found Orwell Motors website i found the car i was looking for. We went to see/test drive the car and it was the one for me. Ewan was very professional, approachable and made the whole process staright forward with no hard sell. I would highly recommend Orwell Motors. To summarise – professional, no hard sell, fair trade in price and easy to navigate website.

I would like to thank you for your most excellent service when buying my Porsche last month. It was absolutely as described on your website and i am delighted with the car, it was well worth the drive from Manchester to view it. I also appreciated the follow up calls from you to ensure that all was well, something that i have not had following several purchases from Porsche main dealers. I would have no hesitation in recommending Orwell Motors!!

I have now purchased four cars in the last seven years from Ewan at Orwell Motors. During every purchase Ewan has endeavoured to assist my wife and i by providing all the information that we required. He is a most helpful, courteous and patient individual and has ensured that we felt valued. Ewan is a credit to the family company.

I purchased a new car from Orwell motors recently and i have to say that i much preferred the “smaller more personal approach to purchasing a car” I got as good a deal as i was offered from Arnold Clark who say their prices are the best due to there buying power. They couldnt even be bothered to let us test drive the same car unless we agreed to buy as it was boxed in by a couple of cars they would have to move. I thourougly recommend Ewan and Orwell motors and the special range of motors they have, and i will certainly look at buying from them again in the future

Couldn't be happier with Orwell Motors. A great service with open and honest communication. The owners spent time going over all the possible details and took you out on a great test drive. Fast and efficient service was able to take away an amazing car the same day as purchased. Would definatley keep them in mind for the future.

I couldn't be happier with my new car from Orwell Motors. It was the first time I had bought a car from Ewan and I was very impressed with his professionalism, advice and after care service. He made the entire process stress free and I got a great car at a great price – I will definitely use them again.

A pleasure to deal with. friendly and made the whole experience very easy. We are delighted with the car and look forward to our next purchase forum orwell motors.

I have bought cars from Orwell Motors for 22 years. I would highly recommend anyone buying from Ewan, Stan and Craig, the buying experiance has made me return for many years and my family and friends now use Orwell Motors. Always a pleasure to return to a well run family business.

I was looking for a particular vehicle and Orwell Motors made it happen. After looking at their stock I was very tempted to purchase a number of their cars. However I just couldn't get every box to tick. Ewan then went that extra mile. He found me my beloved BMW 530 that I have always dreamt of owning. He baught it into stock and presented me with one of the best examples I have seen on the road. Showroom condition, under budget and all the extras. The service and duty of care at this garage was second to none and I would strongly recommend anyone who is looking for a car to pay them a visit. If they don't have what you want then they will bend over backwards to get it. No pushy salesmen. Just genuine honest people. I love my car but when the time comes for a change then Orwell Motors will be my first port of call.

First Class! Customer service is second to none. Ewan and Craig made buying my car a great experience. They were very helpful and knowledgeable and nothing was too much trouble for them. I bought a car which was totally perfect for me. I love driving it and recently bought myself a personalised reg plate which the garage took care of for me today. They had the plates made and fitted for me in a short time. I would urge anyone to try Orwell Motors, Dunfermline, they really do take all the stress …